medical/rx/dental/vision Coverage Outside the U.S. Coverage Outside the U.S. May 13, 2024

Coverage Outside the U.S.

Medical

Medical care while traveling or living outside of the continental U.S., including foreign assignments, is covered under the AG medical plans.

Outside the U.S. (for 6 months or less)

If you are traveling outside the U.S. for a period of 6 months or less and require medical care, the hospital or doctor may require payment up front and you will submit for reimbursement through your medical insurance carrier using a Foreign Travel Medical Claim Form. To expedite processing of your foreign claim please include the following:

  • The claim form, provider invoice and any documentation required to process the claim must be submitted in the English Language.
  • The charges for services must be converted into U.S. dollars.
  • A current published conversion chart, validating the conversion from the foreign country's currency into U.S. dollars, must be submitted with the claim.

Foreign Travel Medical Claim Forms are available on the Contacts/Forms page under Medical Claims Forms.

Outside the U.S. (6 months or more)

Benefits eligible American Greetings Corporation and Papyrus Recycled Greetings associates, living outside of the U.S. for over six (6) months, will be eligible for Cigna International (including medical/prescription drug, dental, $25,000 basic life insurance/AD&D), FSA, short-term disability, long-term disability, retirement savings plan (401(k)) and all other optional benefits. LTD, BTA and optional Life/AD&D require special approval for coverage to take effect.

Travel Assistance

If you need assistance while traveling, the Travel Assistance program offers you and your dependents a wide variety of medical, travel, concierge, legal and financial assistance 24/7/365. For assistance, call (800) 464-3679 (In the US) and (312) 935-3783 (Outside of the US). With one phone call, you and your dependents have access to:

  • A global network of over 600,000 pre-qualified providers worldwide
  • Air and ground ambulance services
  • Trained multilingual personnel who can advise and assist you quickly and professionally in a travel emergency.

You and your dependents should contact Travel Assistance if:

  • You require medical assistance while traveling
  • You are planning a trip and need general travel information
  • You need help making arrangements for entertainment, hotel, and dining reservations
  • You lose documents, credit cards or luggage while traveling
  • You require medical evacuation
  • You would like to request your theft and resolution guide
  • You are a victim of identity theft and need personal assistance

For complete information on the Travel Assistance program please click here.

Business Travel Accident Insurance

Business Travel Accident (BTA) Insurance provides accidental life and dismemberment insurance benefits to eligible associates, their spouses and children, at no cost to the associate. It provides benefits in accordance with a schedule for accidental death or dismemberment.

For information on our Business Travel Accident Program click here.
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